Privacy Policy

At EmailGuard, we respect your privacy and are committed to protecting your personal data. This Privacy Policy

explains how we collect, use, disclose, and safeguard your information when you use our email validation

services, website, and resources.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy,

please do not access our services. By using our services, you consent to the collection, use, and

disclosure of information in accordance with this policy.

We collect several types of information from and about users of our services, including:

Personal Data: This may include your name, email address, company name, billing information, and other

identifiers by which you may be contacted online or offline when you register for an account or subscribe

to our services.

Usage Data: Information about how you use our services, including API calls, validation results, IP address,

browser type, device information, and other diagnostic data.

Email Data: Email addresses that you submit for validation through our service. We process these addresses

for validation purposes and may temporarily store them as part of our service functionality.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on

our website and to hold certain information to enhance your experience.

We use the information we collect for various purposes, including to:

- Provide, maintain, and improve our services

- Process transactions and send related information

- Send administrative information, such as updates, security alerts, and support messages

- Respond to customer service requests and support needs

- Monitor usage patterns and analyze trends to enhance user experience

- Prevent fraudulent transactions and monitor against theft

- Comply with legal obligations

We will only use your personal data for the purposes for which we collected it, unless we reasonably

consider that we need to use it for another reason compatible with the original purpose.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected,

including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Email addresses submitted for validation are typically processed in real-time and are not permanently stored

unless you specifically use our batch processing or list management features. In such cases, we retain this

data for as long as necessary to provide the service and according to your account settings.

Account information is retained for as long as your account remains active. If you close your account,

we will delete or anonymize your personal data within 90 days, unless we are required to retain it for

legal purposes.

We have implemented appropriate technical and organizational measures to secure your personal data from

accidental loss, unauthorized access, use, alteration, and disclosure.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted

using SSL technology. API keys and access tokens are hashed and stored using industry-standard security practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission

over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We may disclose your personal data to:

- Service providers who perform services on our behalf, such as payment processing, email delivery, and

customer support

- Business partners with whom we jointly offer products or services

- Affiliates and subsidiaries

- In connection with a merger, sale, or acquisition of all or a portion of our company

- To comply with any court order, law, or legal process, including responding to government or regulatory requests

- If we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers

or others

We require all third parties to respect the security of your personal data and to treat it in accordance

with the law.

We are based in the United States and process data on servers located in the United States and other countries.

If you are accessing our services from outside the United States, be aware that your information may be

transferred to, stored, and processed in countries where data protection laws may differ from those in your country.

When we transfer personal data from the European Economic Area (EEA) or United Kingdom (UK) to the United States

or other countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved

by the European Commission or UK authorities, as applicable.

By providing your personal data, you consent to this transfer, storing, and processing.

Depending on your location, you may have certain rights regarding your personal data, which may include:

- The right to access and receive a copy of your personal data

- The right to rectify or update inaccurate or incomplete data

- The right to erasure (the "right to be forgotten")

- The right to restrict processing

- The right to data portability

- The right to object to processing

- The right to withdraw consent

- The right to complain to a supervisory authority

If you wish to exercise any of these rights, please contact us using the information provided at the end

of this policy. We may need to verify your identity before responding to your request.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA)

and California Privacy Rights Act (CPRA).

You have the right to request information about how we collect, use, and disclose your personal information.

You also have the right to request a copy of your personal information, request its deletion, and opt-out

of the sale of your personal information.

EmailGuard does not sell personal information as defined by the CCPA/CPRA. We only share personal information

with third parties as described in this Privacy Policy.

To make a request, please contact us using the information provided at the end of this policy.

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal

data from children under 16. If we learn we have collected or received personal data from a child under 16

without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 16, please contact us.

We use cookies and similar tracking technologies to track activity on our website and to store certain

information. Cookies are files with a small amount of data, which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However,

if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

- Essential cookies: Necessary for the operation of our website

- Analytical/performance cookies: Allow us to recognize and count visitors and analyze website traffic

- Functionality cookies: Enable recognition when you return to our website

- Targeting cookies: Record your visits, pages visited, and links followed

We also use Google Analytics and other third-party analytics services to help us understand how users

engage with our website.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new

Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy

are effective when they are posted on this page.

Your continued use of our services after we post any modifications to the Privacy Policy will constitute

your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@emailguard.com

Postal Address:

EmailGuard, Inc.

350 Market Street, Suite 200

San Francisco, CA 94104

United States

For data protection inquiries, you can contact our Data Protection Officer at dpo@emailguard.com.